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The Guardian - AU
The Guardian - AU
Business
Elias Visontay and Jonathan Barrett

Qantas delivered a record profit for investors. But can it win back the respect of everyday travellers?

Qantas Group CEO Alan Joyce
Qantas CEO Alan Joyce rejected suggestions the airline should return almost $2bn in jobkeeper and other subsidies it received during the pandemic. Photograph: Dean Lewins/AAP

After years of Covid-induced pain which saw Qantas haemorrhage billions of dollars, sack thousands of staff, record dismal on-time performances and frustrate customers with cancellations, lost baggage and eye-watering air fares, Australia’s national carrier is well and truly back in the black.

Qantas delivered an out-of-the-ordinary $1.43bn underlying net profit in the six months to December that was higher than the profit it recorded in a 12-month period leading up to the pandemic.

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