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AAP
AAP
Politics
Kat Wong and Tess Ikonomou

Qantas CEO apologises as inquiry hears damning evidence

New Qantas chief executive Vanessa Hudson has vowed to win back the trust of the Australian public. (Bianca De Marchi/AAP PHOTOS)

Qantas customers have been issued an apology, with the airline's new chief executive pledging to restore the carrier to one Australians "can be proud of".

In a video message released on Friday, Vanessa Hudson acknowledged Qantas had work to do in winning back trust among travellers.

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