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Irish Mirror
Irish Mirror
Entertainment
Anita McSorley & Jacob Rawley

Pub worker shares 'rude' comment customers should never say when ordering drinks

A bartender has shared some of the worst mistakes customers can make on a night out.

Among them is a 'rude' comment that some patrons make when ordering drinks.

Claire Twist says customers should avoid flouting their own past experience behind a bar.

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She explained: "If I had a pound for every time someone has said 'I work in a bar you know' or 'I do it like this actually'. If you have a specific way you'd like your drink prepared, I’ll happily accommodate you – but it’s better if you tell me before I start making your drink."

The event bartender and bar training upskill at the Off to Work Edinburgh academy also said that staff hate it when you try to grab their attention. Speaking to Daily Record, she said they already know who is due to be served next.

"As hospitality professionals we’re here to serve you, but I think clicking fingers at a bartender is just plain rude! The same goes for leaning right across the bar, trying to get served next.

"Trust that the bartender serving is a professional, and will be keeping an eye on who’s next to be served.

"I teach new bartenders that a quick 'I’ll be right with you' can help reassure customers that they’ve been seen," she said.

Claire has worked as a bartender for events at Murrayfield Stadium (Off to Work)

Claire also pinpointed one surefire way to spoil a bartender's night. She explained how some people spit chewing gum into empty glasses

She said: "Either people don’t realise that someone has to put their hand in to collect the used gum, or they don’t care. One simple rule: if you wouldn’t do it at home, don’t do it in a bar!"

However she did list some simple actions that can make a workers life a bit easier, such as putting a big order in writing.

"We’ve all been to a bar or restaurant where the hospitality staff memorise your long and complicated order. Well, this takes practice!

"If you have a long list of drinks, don’t try to remember it. Use your notes app or a piece of paper and write it down. At the very least, you’re saving yourself any hassle if you forget your mate’s drink."

She also recommended ordering in a group, adding: "If you and a friend want two of the same cocktail, but want to pay separately it’s helpful for your bartender to make the cocktails in one batch."

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