Pub staff were left in tears after one customer ripped into them for not having any Sunday roasts available for a birthday booking for 12 people. The diner had made the reservation to celebrate a relative's 76th but left a savage review online after things failed to live up to expectations.
The critique of The Junction in Birmingham was posted on TripAdvisor and began with the headline: "No roasts, hardly any choice on the menu at 4pm on Sunday - why did you take a birthday booking for 12 people?" It added, "Arrived for our father’s 76th birthday celebration to be told that there was hardly any Sunday roasts left, let alone other food on the menu to choose from.
" Rude staff, lack of accountability and immature outlook from the managers and poorly judged customer service all round. Extremely disappointing."
