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Daily Mirror

National

Ellen Jenne

Pub slaps down disgruntled customer who left scathing one star TripAdvisor review

TripAdvisor Ealing London

The boss at a London pub has hit out at an unhappy customer who left a scathing one star online review.

A diner was far from complementary about their experience at the New Inn in Ealing, in the west of the capital, but management said it's "always an idea to tell us there's a problem".

The New Inn has a current average rating of 4.5 out of five stars from 178 reviews, and was a winner of TripAdvisor’s Travellers’ Choice Awards in 2022, MyLondon reports.

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