A pub left a simple five word message to a customer who left a scathing review of a ‘collect’ carvery from a Midland pub. The customer went online to complain on Google reviews about what happened when they visited the The White Swan in Wythall to collect a dinner which they had ordered in advance.
They claimed to have been kept waiting 15 minutes to get their roast - and what came didn’t impress them either. Nikki wrote: “Came in this evening again, to be served by the wonderful and helpful Ryan, a credit to The White Swan.”
However, Nikki did not enjoy her experience, saying ‘you can get far better for your money elsewhere’, BirminghamLive reported. She started her Google review by saying: “Carvery collection - don’t bother.”