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Wales Online
Wales Online
Entertainment
Dayna Farrington & Elaine Blackburne

Pub boss gives hard-hitting reply after Tripadvisor reviewer labels him 'miserable'

A disgruntled diner who complained online about the manager's expression has been served up a hard-hitting reply. The annoyed customer left a one star rating on Tripadvisor under the heading "miserable manager".

She said she was served "virtually raw food" at the Oaken Arms in Codsall near Wolverhampton earlier this summer. But then she claimed that when she asked to speak to the manager, she was "greeted with a face of misery".

While many other customers appeared to enjoy their visits to the eatery, which has a 3.5 star Tripadvisor rating from almost 800 reviews, she was unhappy at her visit. And she left the one-star "terrible" rating on the site, reports Birmingham Live.

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