Provident customers who were mis-sold loans will receive refunds from July - but only for less than 10% of what they’re owed.
The doorstep lender has confirmed that redress payments will be capped at just 4p to 6p per £1 owed for the fees and interest they were charged.
This applies to those who were mis-sold loans between April 2007 and December 17 2020 from Provident and its sub-brands Satsuma, Glo and Greenwood.