Profits and dividend payments to shareholders have increased at power supply company Northern Powergrid despite thousands of its customers being left without power for lengthy periods after Storm Arwen.
The storm, which was one of the worst to affect the region in decades, left thousands of people without power last November.
Newcastle-based Northern Powergrid (Northeast) - which serves 1.6m customers between Northumberland, York and the Pennines – was told by regulators to compensate customers, with accounts for the company showing how it sustained costs of £15.5m relating to Storm Arwen. It described the storm as “the most significant weather event that the company had faced in more than two decades.”