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Fortune
Fortune
Sheryl Estrada

Procter & Gamble's CFO says pricing power isn't a given anymore—here's how the company plans to earn it

(Credit: Courtesy of Procter & Gamble)

Good morning. For nearly two centuries, Procter & Gamble, home of Dawn dish soap, Tide detergent, Pampers diapers, and Gillette razors, has sold consumers the same basic promise: its products are worth a premium. The pitch has always been that better performance justifies a higher price.

However, after years of cumulative inflation, consumers are more price-sensitive, more willing to compare, and less reflexively loyal. Against that backdrop, P&G’s message is evolving.

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