Primark’s website crashed this morning after the high street retailer finally launched its new click and collect service.
Some customers were unable to shop online following huge demand, with the website showing an error screen.
One message read: "Site Unavailable. Oops, sorry we didn’t let you access Primark.com today."
Primark told The Mirror it was aware some people had been having trouble accessing its website earlier today. It appears to be up and running again now.
The new click and collect service went live today across 25 stores, located in the North West of England, Yorkshire and North Wales.
The trial will only include kids toys, clothing and nursery ranges - so for now, you won't be able to order other ranges, like womenswear and homeware for pick up.
Around 2,000 products are available to click and collect - including around 800 that will be exclusive to the service.
The new service is free to use but there is a minimum order spend of £15. There is also free returns available if you need to take an item back.
But shoppers still can’t order products for home delivery online - despite pleas for the fashion chain to add this as an option.
Kari Rodgers, Primark UK retail director, said earlier today: “We're thrilled that customers across North West England, parts of Yorkshire and North Wales, will soon be the first in the country to get the chance to try out our new click and collect offer.
“From launch, they’ll be able to browse and buy from our extensive range of kids clothing and nursery products, from the comfort of their own home, before coming to collect from one of our chosen 25 stores.”
The 25 Primark stores offering the new Primark click and collect service are:
- Birkenhead, Grange Road, CH41 6EA
- Blackburn, The Mall Blackburn, BB1 7JG
- Blackpool, Bank Hey Street, FY1 4RY
- Bolton, Crompton Place Shopping, BL1 1EA
- Broughton, Broughton Shopping Park, CH4 0DE
- Burnley, Charter Walk Shopping Centre, BB11 1BB
- Bury, The Rock Shopping Centre, BL9 0ND
- Carlisle, English Street, CA3 8NX
- Chester, Foregate Street, CH1 1HA
- Huddersfield, New Street, HD1 2TR
- Lancaster, Marketgate Shopping Centre, LA1 1JF
- Liverpool, Church Street, L1 3AY
- Llandudno, Parc Llandudno Retail Park, LL30 1PX
- Manchester, Market Street, M1 1WA
- Manchester, The Trafford Centre, M17 8AS
- Oldham, Market Place, OL1 3AB
- Preston, Fishergate Shopping Centre, PR1 8HJ
- Sheffield, Meadowhall, S9 1ER
- Sheffield, The Moor, S1 4PA
- Southport, Chapel Street, PR8 1AE
- Stockport, Chestergate, SK1 1NT
- Wallasey, Cherry Tree Shopping Centre, CH44 5TL
- Warrington, Golden Square, WA1 1QB
- Wigan, Standishgate, WN1 1UP
- Wrexham, Regent Street, LL11 1RY
