Four years ago, when Karen Giuliano went to a Boston hospital for hip replacement surgery, she was given a pale-pink bucket of toiletries issued to patients in many hospitals. Inside were tissues, bar soap, deodorant, toothpaste, and, without a doubt, the worst toothbrush she'd ever seen.
"I couldn't believe it. I got a toothbrush with no bristles," she said. "It must have not gone through the bristle machine. It was just a stick."
