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Daily Record
Daily Record
Lifestyle
Lucy Farrell

Prepayment meters can be refused for these six reasons - even if you owe money

A finance expert has explained reasons households can refuse a prepayment meter installation after Ofgem has asked all energy firms to stop fitting the devices.

It comes after The Times revealed that British Gas debt agents "broke in" to vulnerable customers' homes to fit meters.

An undercover investigation published Wednesday alleges that third party debt collectors acting on behalf of the supplier obtained court warrants to legally enter homes of customers in arrears. Once installed, households have to pay into the metre for gas and electricity.

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