A certified pre-owned (CPO) purchase is supposed to offer peace of mind. However, one Illinois buyer says his 2018 CPO Kia Sorento has instead turned into an eight-week warranty standoff, and potentially, a loss of his entire $2,300 down payment.
According to a Reddit post detailing the ordeal, the buyer purchased the Sorento from Bettenhausen Automotive in Chicago, accompanied by a 3-month/3,000-mile dealer warranty. Two months later, the SUV began losing oil at an alarming rate. The dealership diagnosed the issue as an internal engine defect, one that should have been covered under Kia’s extended engine warranty stemming from a class-action settlement.
