Having to say goodbye to a loved one is harrowing - especially when they leave this world long before their time. But one postal worker has made a special effort to try to ease a girl's heartache after losing her beloved grandfather.
The United States Postal Service worker created a 'proof of delivery' for Cherylynn who sent a letter to her 'Grandpa in Heaven'. The note reads: "The mail carrier came across your letter addressed to 'Grandpa in Heaven'. I wanted to take a minute out of my day to confirm that you know how important the letter is to us at the Post Office.