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Evening Standard
Evening Standard
Anna Wise

Posties told to leave hospital letters in racks to prioritise parcels – union

The postal service has become ‘chaotic’, the Communication Workers Union has warned (PA) - (PA Archive)

The postal service has become “chaotic” with Royal Mail workers being told to leave doctors’ and hospital letters on racks to prioritise parcels, trade union bosses have warned.

The Communication Workers Union (CWU) told MPs that postal workers are led by a pyramid framework which tells them which deliveries to prioritise over others.

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