A Post Office led by “weak and arrogant” executives who were “culpably dishonest” and had a culture of “contempt” towards branch operators was primarily responsible for the Horizon IT scandal, the government has said.
Nick Chapman, giving the closing statement to the public inquiry on behalf of the Department for Business and Trade (DBT), added that ministers, the software’s developer Fujitsu, the federation representing post office operators and agencies such as UKGI, which manages the taxpayer’s stake in the Post Office, had all “contributed to this scandal”.