Pope Leo XIV, born Robert Prevost on the South Side of Chicago, recently found out that being the leader of the Catholic Church does not get you special treatment at your local bank. A few months after being elected pope, he tried to call his Chicago bank to update his phone number and address. What followed was a frustrating experience that most people would find very familiar.
The story came out through Father Tom McCarthy, a fellow Augustinian and longtime friend of the pope. McCarthy shared the story during a gathering at Saints Peter and Paul Catholic Church in Naperville, Illinois, last week. According to Brobible, after the pope answered the standard security questions, he was told he would need to visit the branch in person to make the changes.
