The shocking moment police were brought into Manchester Airport to tell fed up travellers their flight with TUI had been cancelled has been captured on camera.
Officers had been drafted in to distribute the devastating news to holidaymakers who had been looking forward to a half-term getaway in Kos, Greece, this week. In the footage which was taken by a passenger, a police officer can be seen talking to holidaymakers as they waited at a boarding gate - after already having to endure a four hour wait to get through check-in and security and a four hour flight delay, Manchester Evening News reports.
Masses of TUI passengers even received text messages from TUI while waiting to board their plane that said their journey had been cancelled - some including flights and their hotel - causing disappointment for many families who described their experience as "utter chaos".
