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Chronicle Live
Chronicle Live
National
James Holt & Aaron Morris

Police issue urgent warning over new Android update after 'silent' 999 calls

Police have issued all Android users an urgent warning, after a new update has sparked accidental 999 calls.

The National Police Chiefs' Council (NPCC) has revealed that the number of calls handlers at emergency services receive has shot to a record high - with an update on Android smartphones plaguing control rooms.

Silent calls are described as when an operator cannot hear anyone on the other end of the line, and result in handlers spending 'valuable time' trying to call back and enquire as to whether someone is in genuine need of help.

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