Billi Mucklow and Andy Carroll claim a thief stole her phone from their little girl's hands.
The former Newcastle footballer said his daughter Marvel, two, was sitting in her pushchair with Billi's phone. He said the youngster started screaming when a woman "ripped" the phone out of her hands and ran off.
The striker said the incident happened when they were at the Westfield shopping centre in Stratford, London, on Sunday afternoon.