Hundreds of TUI passengers left "abandoned" for three hours on a plane resorted to calling the police to rescue them. The grounded flight at Manchester Airport, bound for Tenerife, was initially hit with a delay, before frustrated holidaymakers were escorted off by police after some had become disruptive.
The incident occurred on Sunday (May 29) with footage emerging showing the pilot telling stranded passengers, "Swissport have abandoned us". Swissport is a company providing airport ground, lounge hospitality and cargo handling services. Adam Wyczalkowski, 22, who was set to travel to the sunny island with friends for a four-night break, said travellers were stuck on the tarmac until 10pm, when police arrived.
Speaking from the chaotic scene, Mr Wyczalkowski said : "The flight was meant to leave at 5.50pm, but we were late getting on board in the first place which was around 7pm. We were told the bags would need to be loaded by Swissport, but then we heard they had only half loaded them onto the aircraft.