A Cardiff woman caught on what passengers have described as a flight from hell has shared her alarming and bizarre experience flying on a TUI Dreamliner from Cape Verde to Bristol. Council worker Naomii Thomas was on board the delayed flight on June 8 when passengers reported it briefly “bouncing hard off the ground” at Bristol Airport before taking off again and sending an emergency 7700 code to land urgently elsewhere.
The plane eventually landed in Birmingham where passengers then had to wait another two hours on the runway - leading to some getting so angry that the police were called to remove them and monitor the situation. But, as Noamii describes, these weren’t the first strange occurrences involving the flight, and she believes problems had started before the plane had even taken off from the African island.
“Initially the flight back to Bristol was delayed by two hours and 45 minutes,” the 36-year-old said from her home in Caerau where she finally returned with her partner around ten hours over schedule. “We asked if we could stay in the hotel because it would mean avoiding a six-hour wait at Cape Verde Airport, but they said no and instead gave us a voucher worth five euros.
