Police were called after a couple's plans for a relaxing spa hotel stay turned into an angry row with staff.
Sarah Dalton and her partner Phil Crelan were left disappointed during their recent stay at The Suites Hotel & Spa Knowsley, which Sarah had booked as a Christmas present.
The couple, from Bootle, said a number of promised facilities were closed to them when they arrived at the hotel - including the gym and jacuzzi - which they had been looking forward to using.