A kind-hearted plumber stepped in to help a desperate family pay for their utility bills.
James Anderson gives emergency services to vulnerable people through Depher - a community initiative he founded - and was taken aback when he could see his own breath inside their home because it was so cold.
The 52-year-old, from Burnley, Lancashire, gave the family-of-five £170 to pay for food, gas and electricity to ensure they didn't go hungry or freeze before their next payday.