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The Guardian - UK
The Guardian - UK
Business
Sarah Butler

Pizza Express waiting staff win back bigger slice of tips

A customer dines at a branch of Pizza Express
A shift to cashless payments during the coronavirus pandemic also affected tips for staff. Photograph: Dominic Lipinski/PA

Pizza Express waiting staff have won back a bigger slice of their tips after a year-long campaign against a change that handed more to kitchen staff.

The restaurant workers were forced to take action after their share of tips and service charges paid on credit and debit cards was cut from 70% to 50% last year at a time when pay was already under pressure from social-distancing measures that limited the number of diners.

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