A takeaway boss received a grovelling apology letter after rummaging through a customer's bin to find evidence of the delivery order they said never arrived. Connor Calland, the owner of EborCibus Pizza, unveiled the truth after rummaging through the customer's bin and found the supposedly “missing meal” worth almost £25.
He claims he was contacted by Deliveroo on February 17 and told that a customer hadn't received their order from two days earlier so had been issued a refund. However, after checking with staff that the order of a 12-inch 'Solar Goat Pig' pizza, buffalo blue chicken loaded fries and mozzarella dippers had been sent out, he took matters into his own hands.
Connor claims to have visited the delivery address and rummaged through the bins where he came across containers covered in buffalo sauce from the loaded fries. He then knocked on the door to confront the customer only to be told by a housemate they were out. Connor, who was undeterred, messaged them demanding an apology of “no less” than 750 words and explanation for the “fraudulent” claim.