It all started when Edwina Grosvenor spent an hour with two heroin addicts at a drug rehabilitation centre in Liverpool, almost 30 years ago.
Her parents – Natalia and Gerald Grosvenor, who was one the richest men in the UK and the sixth Duke of Westminster – decided to take her to the centre at the age of 12 or 13 to show her that there was a world beyond her privileged bubble. “At that moment I learned about empathy,” Lady Grosvenor said.