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The Guardian - UK
The Guardian - UK
Politics
Jessica Murray Midlands correspondent

Pilot of domestic abuse experts helping in 999 call rooms begins in England

Nour Norris and Jess Phillips look on as a worker wearing headphones sits facing a computer screen in a large office
The campaigner Nour Norris (centre) and Jess Phillips (right) visit the West Midlands police control room in Birmingham. Photograph: Joe Giddens/PA

Domestic abuse specialists embedded in control rooms receiving 999 emergency calls will help “create force-wide cultural change”, said Jess Phillips as the first phase of “Raneem’s law” was rolled out across England.

The new law is named in memory of Raneem Oudeh, who was killed alongside her mother, Khaola Saleem, in Solihull by Oudeh’s ex-husband, whom she had reported to the police at least seven times, as well as making four 999 calls on the night she was murdered.

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