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Manchester Evening News
Manchester Evening News
National
Sophie Halle-Richards

Pictures show chaos at Manchester Airport as passengers complain of 'mile long queues'

Passengers arriving at Manchester Airport have described chaos amid reports of mile-long queues this afternoon (February 25).

Pictures show hundreds of people tightly packed together as they attempt to get to passport control at the airport's Terminal One.

Holidaymakers have told the Manchester Evening News they expect to be stuck for hours.

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One said the queues are currently the length of the T1 departure pier - which he estimates to be around a mile long.

He said he hadn't received any formal information from staff at the airport about the reason for the delay.

Queues at Terminal One (ASP)

Another passenger posted on Twitter claiming he'd heard a member of staff telling crew to stop telling people to depart planes arriving at the airport.

Have you had any issues with delays at the airport? Let us know in the comments section.

"There are far worse things happening in the world now but, I'm stood in a more than 200m queue to get into arrivals at Manchester airport," he said.

"Heard a member of staff on the phone say "you'll have to stop people getting off, there's nowhere for them to go."

Another man wrote: "Welcome to Manchester Airport. Can border controls and security get any worse. MAG needs to sort this out."

Another passenger said: "37 minutes to get through passport control, to then find luggage still hasn’t appeared on the belt!!

"Flight landed an hour ago! Worst airport in history!!"

Passengers say they expect to be stuck for hours (ASP)

Manchester Airport have responded to people on Twitter diverting their complaints to UK Border Force.

They responded: "Manchester Airport apologises for the delay you experienced in the Immigration hall.

"UK Border Force manages this part of the customer journey and if you wish to make a formal complaint, please contact complaints@homeoffice.gov.uk. Thank you."

The reason for the delay has not yet been confirmed.

A Manchester Airport spokesman said: "We are aware of reports that some passengers have had to queue for an extended period at the border today.

"We want all passengers arriving into Manchester to have the best possible experience and will continue to work with UK Border Force, which manages the immigration process, to ensure it is as smooth as possible, especially during busy holiday periods like this weekend."

The Home Office, who manage UK Border Force, have been contacted for comment.

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