Phuket officials have met with a Chinese consular official, apologised for a tour agent's attack on a Chinese tourist and reported on the penalty given in the case.
Li Chenglong of China's Phuket consular office met Phuket governor Narong Woonciew and other local officials on Tuesday to discuss the Feb 1 incident.
On that day a woman at a Thai tour firm kicked a Chinese customer and cut his arm with a small knife during an argument over the client's demand for a full refund for a trip he and his family missed on Jan 31.
Investigators found that the tour firm did not pick up the family for the trip because of a miscommunication on their meeting point.
