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Nottingham Post
Nottingham Post
World
Gemma Toulson & Joshua Hartley

Phone network Three issues statement as some customers didn't receive emergency alert

Mobile phone network Three UK has issued a statement after a number of its customers didn't receive the Government's emergency alert. The company issued a statement on Sunday (April 23) afternoon following the Government's

It comes after the Government sent out a 10 second sound alert at 3pm to every 4G and 5G device across the UK at 3pm on Sunday, April 23 to test its new Emergency Alerts service. Iin a time of real emergency would warn if there was a life-threatening emergency nearby

A spokesperson for Three said: "We're aware that a number of customers have not received the test alert. We're working closely with the government to understand why and ensure it doesn't happen when the system is in use."

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