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The Guardian - AU
The Guardian - AU
National
Christopher Knaus

Peter waited six months for a new wheelchair on the NDIS. By the time it arrived, it was obsolete

Silhouette of person in wheelchair
Internal NDIS documents, released under freedom-of-information laws, show delays in processing changes to disability support plans have ranged from three weeks to more than three months. Photograph: 24K-Production/Getty Images

In September 2023, Peter* asked the National Disability Insurance Scheme for a new wheelchair.

Peter was in pain. His body was deteriorating rapidly.

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