A young woman kept her heating off until late December because OVO came after her saying she had failed to pay her account - an error the Perth-based company later admitted.
The electricity supplier is in the process of taking over power accounts from SSE. It lost records of her payment and sent final demands and court letters to her home until the PA intervened.
Alysson Ross (21) has a flat in Perth but despite working full time, felt the pressure of paying her bills. She works from home as a financial administrator and moved her desk into her bedroom so she didn’t heat the whole space in the day.
