People who aren’t legal experts are more willing to rely on legal advice provided by ChatGPT than by real lawyers – at least, when they don’t know which of the two provided the advice. That’s the key finding of our new research, which highlights some important concerns about the way the public increasingly relies on AI-generated content. We also found the public has at least some ability to identify whether the advice came from ChatGPT or a human lawyer.
AI tools like ChatGPT and other large language models (LLMs) are making their way into our everyday life. They promise to provide quick answers, generate ideas, diagnose medical symptoms, and even help with legal questions by providing concrete legal advice.
