A woman from Cardiff has opened up about how she wants to "change the system" after she claimed university mental health services failed to help when she struggled with depressive and suicidal thoughts. Imogen Andrews, 24, who started studying at the University of Bristol in 2019, found herself frustrated with untrained staff, unhelpful advice, and an overall lack of support as she navigated a difficult time for her mental health.
Imogen's mental ill health had started before she went to university but she said she "suppressed" it for a while. She initially went to her GP for help when she started feeling depressed and suicidal. After a few false starts she found a medication that worked in the most part and counselling through Mind that she said was "amazing."
When she started her degree she wasn't in the middle of a depressive episode and hoped everything would be okay but another episode hit her just a month into her studies. At that point she wanted to reach out but didn't know where to look.