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The Guardian - UK
The Guardian - UK
Business
Joanna Partridge

‘People like to come and browse’: Heal’s revamps its flagship store to lure back shoppers

Heal’s chief executive, Hamish Mansbridge
‘People definitely like to come here and browse,’ says Heal’s chief executive, Hamish Mansbridge. Photograph: Alecsandra Raluca Drăgoi/The Guardian

Desks for a new generation of professional home workers, king-size beds and plush velvet sofas: the upmarket furniture retailer Heal’s has revamped its original London store along with its range to try to win over shoppers amid stubbornly high inflation and a cost of living crisis.

The company has been selling furniture to well-heeled residents of the capital from the same shop on Tottenham Court Road since 1840, long outliving many of its rivals.

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