Newcastle pensioners were left stranded for up to an hour after being given no notification that their local bus service had been halved.
Cuts to bus routes in the city and neighbouring North Tyneside came into force late last month, amid a post-Covid funding crisis facing public transport operators. The changes have meant that Stagecoach’s 7 service now only comes to Edgefield Avenue in North Kenton once an hour rather than twice.
But local bus shelters were not updated with the revised timetable information, leaving passengers confused last week as they were left waiting. Kenton councillor Stephen Lambert was alerted to the problem by two elderly residents and said the absence of a correct timetable was a “serious oversight'' by Tyne and Wear Metro operator Nexus, which is responsible for providing and updating bus shelter information.