A 79-year-old woman was strapped to a bin lid and driven to A&E in a van after she broke her hip due to ambulance delays. The family of Pamela Rolfe claim they were told that no ambulances were available as her injuries were "not life-threatening," but they claim she would have died had they not taken matters into their own hands.
Dawn Hamilton, Ms Rolfe's daughter, claims they were forced to strap her to a grit bin lid and drive her to A&E in a van after they were told an ambulance could take eight hours. On Thursday, December 29, Dawn received a phone call to say her mum had fallen whilst walking her dog near Stryt Las pond in Johnstown.
North Wales Live reports that after an hour of the initial 999 call, Dawn called the ambulance service to see how long it was going to take. She said: "I phoned the ambulance service to check and the woman took all the details, but then she said 'I'm sorry, I've got no ambulance for your mum because she's not classed as an emergency, you'll have to get her to hospital yourself'"
