A pensioner had to survive on microwave meals and freezer food for over a week after a sewage leak caused severe damage to her kitchen and hallway. Ellie*, a Hammersmith and Fulham council tenant, was also not able to use her washing machine because it would overflow with filthy sewage water "every day".
Ronald and Toni Todd, Ellie's son and daughter-in-law immediately reported the leak when it occurred on February 22, but claim they received very little help from the council. They worried for their mother's wellbeing as she had to wear a facemask in her home because the smell made her nauseous.
The couple, who visit Ellie twice a day, claimed the complaint "fell on deaf ears". The family could not understand why the leak was not considered an emergency and say they are now seeking compensation, reports My London.
