A pensioner was left "screaming in pain" for six hours after the ambulance service classed her as "less urgent".
Jeanette Smith was left for six hours in "agonising pain" after she dislocated her new hip replacement. The 78-year-old, from Formby, told the ECHO she had "never known pain like it" - and had to endure six hours before an ambulance finally arrived.
Jeanette said she had been doing "exceedingly well" since her hip operation and was hoping to soon return to the gym. But the former journalist and lecturer said she was left lying on the floor of her bedroom after her hip dislocated while she was putting on her shoes on Tuesday, October 25.
