A pensioner's holiday to Jersey turned into a 'fiasco' after she was refused travel for having no photographic ID.
Iris Butler, 81, who lives in Alnwick, paid just under £1,000 for the coach holiday through Travelsure but says she was not told it was policy for people to have a photographic ID to travel to the island. It wasn't until the coach party arrived at Poole ferry terminal and a member of staff came onboard to check IDs that the problem came to light, with Iris quickly realising she'd left her driving licence at home.
Iris was forced to make the lengthy 388-mile journey home along with eight other passengers who also had no identification. She said: "They are saying we have already had two days of holiday, I would say we have had two days of hell, never mind holiday.
