A pensioner left with no heating or hot water for nearly a week after her smart meter stopped working has been forced to sleep next to an electric fire in her living room to keep warm. Margaret Rees, who lives in Port Talbot, has had a smart meter in her home for the past year which she tops up to pay for her gas supply.
She normally does this by topping up her card at a nearby shop with the aid of one of her family members. However, on Monday she awoke on a chilly October morning to find that she had no gas supply in her home – no central heating, not water, and no means of cooking her breakfast.
Margaret was left with no central heating, hot water or means of cooking her breakfast. Speaking to Wales Online she said: " It was Monday morning and I realised I didn’t have any gas.”
