An elderly widow was left in tears after rising energy bills emptied her account and left her overdrawn.
Rosalind Copeland was desperate and despairing after her supplier upped her monthly direct debit from £66 to £166 and took out extra money in a mix-up.
Tearful Rosalind, 78, said: “I had a call from the bank. ‘Mrs Copeland’, they said, ‘you have gone into the red.’