A pensioner who slipped on wet grass and fractured his pelvis while walking home had to wait up to six hours for an ambulance and then another five hours outside the hospital before being seen.
Tom Parry, 73, had been carrying out volunteer work on December 4, and was walking back home shortly before 2pm when he fell.
Mr Parry, of Wales, managed to stop himself from falling to the ground, but states that he was left in "absolute agony" because he "did the splits", North Wales Live reports.