A tourist had to travel nearly 400 miles back home after she wasn't allowed to board a ferry for her holiday.
Iris Butler's trip to Jersey with Travelsure turned into a "fiasco" when, having made it to the ferry terminal in Poole, Dorset, she was told she couldn't get on the boat as she had no photographic ID.
Eight other passengers also had no identification despite not being told by Travelsure they'd need such documents.
