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TechRadar
Jacob Krol

PayPal and Venmo were down – here's what we know about the payment platforms' outage

PayPal Venmo
A phone on a red background showing the PayPal logo next to a phone showing the Venmo app logo.

If you've had trouble checking your balance, viewing the latest activity, or even sending or requesting cash on PayPal or Venmo earlier today, you weren't alone. Two of the largest online payment platforms experienced major outages on October 16, 2025.

According to Down Detector, which tracks reported outages for services, both PayPal and Venmo saw a surge beginning around 11 AM ET that lasted for well over an hour. PayPal hit nearly 10,000 reports, and Venmo wasn't far behind at over 8,000.

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