Patients at an urgent care centre in south Bristol waited up to three and a half hours to be assessed for treatment at the end of last year because of the Covid-19 pandemic, an inspection found.
South Bristol Community Hospital is run by private company Sirona Care and Health, which was inspected by the Care Quality Commission (CQC) in November and December 2021.
A routine inspection of its community inpatient and urgent care services found that safety in the facilities "requires improvement". As well as the community hospital in south Bristol, Sirona runs a number of other core health services across the city, as well as in North Somerset and South Gloucestershire.