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The Guardian - AU
The Guardian - AU
National
Natasha May

Patients at healthcare chain must use rewards program to access bulk-billing, Choice finds

Choice Kate Bower Jeannie Paterson
Stethoscope on laptop keyboard in doctor surgery
Patients at Our Medical chain are required to sign up for its rewards program or pay out-of-pocket fees, a Choice investigation has found. Photograph: Brian Jackson/Alamy

A chain of medical centres that advertises its bulk-billing services requires patients to sign up for an online rewards program or pay out-of-pocket fees, a Choice investigation has found.

The Our Medical chain, which is privately owned by Cornerstone Health and operates 33 medical, dental and radiology clinics along the east coast, launched its own patient rewards program this year.

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