Patient satisfaction with NHS has hit record low of 21%, survey finds

Satisfaction has plummeted from the 70% recorded in 2010 and the 60% found in 2019, the year before Covid-19. Photograph: Alicia Canter/The Guardian

Public satisfaction with the NHS is at a record low and dissatisfaction is at its highest, with the deepest discontent about A&E, GP and dental care.

Just 21% of adults in Britain are satisfied with how the health service runs, down from 24% a year before, while 59% are dissatisfied, up from 52%, the latest annual survey of patients found.